Customer Support
Customer Support
Customer Support

As a leading manufacturer of electron-optical devices, analytical instruments and sample preparation equipment, the satisfaction of our customers comes first! Professional maintenance combined with perfectly trained personnel formst he basis for maximum performance, long-term smooth operations and a consistent cost-benefit ratio. If technical problems occur or a repair is necessary, we will do everything possible to correct the error as quickly as possible.

To ensure the value and full performance of your JEOL device, we offer you comprehensive services. Our Services Team would be happy to explain the exact scope of our BASIC, COMFORT and ADVANCED service packages to you. Service packages for your individual needs are also possible.

Service inquiry

In order to process your inquiry quickly, we require some information about your JEOL device and your institution. Please enter the serial number of your device, if available. This will enable us to assign your request directly and speed up processing. If you do not have the serial number, you can still submit your inquiry by providing your company details and a brief description of the issue.
Customer Support
Customer Support
Customer Support
Customer Support
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